Support
How can we help?
Most answers are in the documentation. For anything else, choose the right team below.
Technical help
Errors, unexpected results or integration questions. Include the request_id from the response; it lets us find your call without you sending any birth data.
Email support@96astro.comSales and Enterprise
Committed volume, dedicated capacity, purchase orders or a custom agreement.
Contact salesBilling and invoices
Plans, GST invoices, top-ups, refunds and cancellations. Invoices are issued by Kuber Astro Solution Pvt. Ltd.
Email billing
Response times
- Trial and Starter: email, next business day.
- Growth: priority email.
- Business: priority email and phone.
- Enterprise: response times set in your agreement.
Phone
+91 70420 08700, Monday to Saturday, 10:00 to 19:00 IST.
Please do not send API keys by email or phone. We will never ask for one.
Send us a message
We confirm by email with a reference and reply there.